Episode 285

285 Eran Friendinger - Scaling Smart: Balancing Growth Ambitions with Lead Quality

Want to scale smarter, not just faster? In this episode of SaaS Fuel, Jeff Mains sits down with Eran Friendinger, co-founder and CTO of Volantis, to unpack how predictive analytics and AI-powered signal optimization are transforming marketing performance and customer acquisition.

We explore:

Why cost per lead is misleading
How to identify high-quality users early
Using predictive signals for retention and LTV
The balance between culture and automation
How to build fast-moving, data-led teams

Whether you’re a growth-stage SaaS founder or a data-curious marketer, this conversation will reshape how you think about scale, systems, and success in a fast-moving AI world.

Key Takeaways

00:00 - Why cost per qualified lead matters more than total cost

01:17 - Welcome to SaaS Fuel: The treasure map in your data

02:17 - Predictive marketing vs reactive metrics

03:45 - Meet Eren Friendinger: AI, signal optimization, and smarter leads

06:42 - From deep tech to startup growth: Eren’s founder journey

08:05 - Why traditional dashboards fall short

12:13 - Segmenting by value, not just traits

14:43 - Predicting lead quality on arrival

15:27 - Using AI for churn prevention and LTV

18:20 - Personalized targeting for different stages

20:17 - Signal optimization: what it is and why it matters

23:11 - Training ad networks with better feedback

26:00 - Champion Leadership: Scale without the grind

27:02 - Misleading metrics: cost per lead vs CAC

29:25 - Who this works best for (hint: high-volume SaaS)

31:02 - Rethinking attribution with predictive signals

34:02 - Volantis startup challenges + AI roadmap decisions

39:29 - Lessons from selling a startup in 12 months

42:25 - Culture vs features: what matters more

45:07 - Hiring adaptable, data-driven teams

47:22 - First step for data-driven founders

Tweetable Quotes

“We’re addicted to cost per lead, but the truth is, that metric lies. Focus on qualified leads if you actually care about growth.” – Eran Friendinger

“AI isn’t replacing marketers. It’s making the best ones unstoppable.” – Jeff Mains

“Stop asking ‘what happened’ and start asking ‘what’s about to happen.’ That’s the predictive mindset.” – Eran Friendinger

“You don’t need more dashboards. You need better signals.” – Jeff Mains

“Give your ad network better feedback, and it will give you better leads. It’s that simple.” – Eran Friendinger

SaaS Leadership Lessons

Cost per lead is not the real metric – Focus on cost per qualified lead and lifetime value to optimize for scale, not vanity metrics.
Predictive data > historical data – SaaS growth requires real-time insights and forecasting, not just post-mortem reports.
AI + signal optimization = sharper targeting – Give better feedback to ad platforms and build feedback loops for stronger performance.
Marketing and product should align on data – The best SaaS teams know what high-value users look like and build around them.
Great culture is a multiplier – Adaptability, experimentation, and shared vision win even in high-tech environments.
Start with one high-leverage data insight – You don’t need a perfect model. Just one predictive insight can shift your whole strategy.